Connecting to bluetooth with S8+ in 2017 Mirage ES

I have the base manual with no nav screen or anything fancy like that. I was wondering how you connect your phone? I see a microphone near the rearview mirror and to the left of the buttonless steering wheel near the mirror adjust is a phone icon with an up and down arrow.

Holding down the phone icon until it beeps and saying "pair phone, setup" or anything like that doesn't seem to do anything. Connecting the s8+ to the usb cord just yields a unsupported device message.

There is nothing in the manual that seems to give clear instruction, most of it refers to pressing the speech button on the steering wheel to activate listening mode, but i don't have a speech button i don't think.

Any ideas?:confused: Thanks in advance!

Hello jscv0341 and welcome to the forum.

I searched and came across a thread that seems to cover your question: 2014 Mirage DE Bluetooth Question

In post #8, forum member Cani Lupine describes the process he used to connect:

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Originally Posted by Cani Lupine

The DE models don't have the controls on the steering wheel. It'll be down and to the left of the wheel, as shown on the third post on this thread. You'll need to manually connect the two first by going into your phone's Bluetooth settings and entering the code. You can get the code by pressing and holding that phone button, which gives beeps for numbers. In my case, the code was 1, 2, 3, 4.

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Read over the thread and see if that makes any sense. I understand the bluetooth interface is different (sparse?) compared to the version with the steering wheel controls.

Sorry for such a late response, but here's hoping it helps. Let us know how things work out.

Thanks Eggman! That worked out perfectly, All you gotta do is press and hold the call button and it will beep out your code. More than likely it is 1234. While it's beeping keep scanning for something to connect to with your phone. Eventually you will see your car pop up and you can click to connect. From there you can choose on your phone whether you want call audio AND music to go through bluetooth. I opted for just call audio as the aux cable will give you better bass rather than bluetooth. Which is another issue, is anyone else's aux volume kind of soft? It's maxed out on the phone and on 45 maxed out in the car but it is not loud at all!

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Originally Posted by jscv0341

Thanks Eggman! That worked out perfectly, All you gotta do is press and hold the call button and it will beep out your code. More than likely it is 1234. While it's beeping keep scanning for something to connect to with your phone. Eventually you will see your car pop up and you can click to connect. From there you can choose on your phone whether you want call audio AND music to go through bluetooth. I opted for just call audio as the aux cable will give you better bass rather than bluetooth. Which is another issue, is anyone else's aux volume kind of soft? It's maxed out on the phone and on 45 maxed out in the car but it is not loud at all!

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I noticed the volume on Bluetooth is much louder.

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Originally Posted by jscv0341

Thanks Eggman! That worked out perfectly

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And thanks for Cani Lupine for posting the fix.

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Originally Posted by inuvik

I noticed the volume on Bluetooth is much louder.

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Just picked up a thumb drive, gonna see if it's compatible with the mirage!

Looks like I spoke too soon. The audio for the call plays through the speakers but the person I'm calling can't hear what I'm saying even if I speak into the mic! Is there some sort of mute? The up and down arrows or holding down the call button doesn't do anything...

Here's a few things to look at.

1. Do you have a manual for the Bluetooth adaptor? Since it is a port installed accessory, and one that operates different from the version with steering wheel controls, I suspect there may be a separate set of instructions for this. If no instructions were provided, your dealer should provide instructions.

I used these as my reference:
Mparts411.com - Port Installed Accessories
Mparts411.com: 2017 MIRAGE / PORT INSTALLED OPTIONS (I'm pretty sure this is your model Mirage...)

Option Code	Description	Notes	MSRP
F6	Bluetooth® Hands-Free Kit	Bluetooth® Hands-Free Kit	$210

2. I wrote of my experience updating my Bluetooth firmware, but it's for the version with steering wheel controls. I think some of the steps for accessing the Hands Free system diagnostics might be the same for your setup.

Thread: Link System | Fuse | HFM (Hands Free Module) - Software Update

Post number 2 details how I got into the Hands Free system's diagnostics, including a microphone test feature. It might work for you.

3. The overhead panel that usually contains the microphone is easily popped out - check to see if your microphone is actually installed there. Some Mirages have the microphone installed on the steering wheel cowl.


If you make a garage entry here on the forum, it can help others understand how your Mirage is configured. Garage empty: add car There you can keep track of your Mirage, any modifications, and share with others. Consider it a web log for your Mirage.

I'm sorry that I'm not much help, but I'd like to learn more and of course share the fix here with others. :)

I ended up taking it to the dealership on saturday. The service department was closed but i had a salesman look at the bluetooth system. He connected just fine but tried doing a diagnostic on it and concluded that the microphone was not working properly... He said when service opens i should take it to them and have them try and look at it and see if they can't get it to work or if something isn't installed properly.

I love this car but looks like the quality control isn't so good as this is the second thing that's failed on the car since i've had it. Hopefully it'll get fixed without too much fuss.

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Originally Posted by jscv0341

I love this car but looks like the quality control isn't so good as this is the second thing that's failed on the car since i've had it. Hopefully it'll get fixed without too much fuss.

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It might be a failure. It may also be that the microphone is missing, disconnected or not connected properly. Being a port installed option, I would expect a simple explanation.

Looking forward to learning more about the fix for this. Sorry for your troubles!

I took it to the dealership again today on monday. He wasn't sure what caused it. He reflashed the entire system and updated it. Afterwards when it still wasn't working he said he did a hard reset on the entire thing after disconnecting the microphone. Tried it again and it didn't work. Then for good measure he said he disconnected the microphone one more time and did a hard reset....IT WORKS! I was able to make a call and the person said they heard me loud and clear. The call quality was great. Nice, loud and crisp. They said if it happens again since they're still not sure what caused it expect to drop it off for the entire day while they call all their service departments to figure out solutions from their techs...I hope it doesn't come to that! But i'm stoked it works, its been hard using a cell phone mounted to the dash with the cell speaker since it's not so loud.

Nice!

So, where is your microphone located - on the steering wheel cover or the overhead console?

I'm inclined to suspect the microphone connection as the cause of this problem. In my understanding, 'flashing' new software doesn't correct hardware problems. It would be helpful to know what connection the technician worked on - the connector at the microphone end of the cable or at the JCI Bluetooth controller.

Resetting may wake up hardware, but I would worry about the problem returning.

Also, what version firmware did you get? This should be available from the diagnostics menu through your radio display.

Congratulations - glad to hear you got this working. And thanks for sharing the results. ;)


PS: Did you find any instructions for this Bluetooth setup? I don't think I've seen any, and it would be good to have a copy available for others. If you don't already have a set of instructions with your owner's manual, I would expect your dealer to provide it. If you don't have an owner's manual, ask for one! The version available online doesn't discuss the dash-mounted Bluetooth controls (at least last time I checked...:))

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Originally Posted by jscv0341

....IT WORKS! I was able to make a call and the person said they heard me loud and clear. The call quality was great. Nice, loud and crisp.

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Hey jscv0341 how's things going? Hopefully your bluetooth is holding up just fine.

Hey Eggman, well as of lately it started to fade out. It was working well for a little while and then my girlfriend said during a call it just got fainter and fainter until zilch.

I'm thinking it's a faulty mic loosing power somehow. The service tech said if it happens again to bring it it but be prepared to drop it off for a day or so while they look up the best way to take care of it, If anything they'll replace it they said.

I haven't brought it in yet though as the car drives just fine and i'm enjoying driving freaking everywhere for practically nothing (compared to my other car) I'm thinking i'll just upgrade the headunit to a double din screen w/ a built in mic.

So far lately i've just been using my phone with a vent mount.

Do you get any free service? I got a free first oil change. That might be a good time to get this addressed.

I get a free first oil change! I'll call em up when it's about time and set an appointment/ask them to look at the microphone...I think i'm on 3k right now, i'm assuming it's at 5k.

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Originally Posted by jscv0341

I get a free first oil change! I'll call em up when it's about time and set an appointment/ask them to look at the microphone...I think i'm on 3k right now, i'm assuming it's at 5k.

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Nice. So they want it for a day, eh?

1. Let them know that your steering wheel isn't level straight when driving along and that they should check the alignment for you. Be sure to ask for printed results. And pay particular attention to the rear axle alignment.

2. Ask for an Outlander or Outlander Sport for a loaner - you know, in case one wants to trade up in the future. :)