Thread can be deleted, thanks for input.
Thread can be deleted, thanks for input.
Here's my take. You are not finished with Mitsubishi. There were a fair number of 2014 cars produced with piston slap. Since the Mirage engine is noisy to begin with a fair number of people were not aware the engine was defective. My 2014 had one of these engines. My only clue was the fact my oil level kept dropping even though there were no leaks and zero signs of oil being burned. It was only after my 3rd oil change I knew something was seriously wrong. I did not know of the forum here nor the engine issues. My car was totaled in a wreck so the engine was never addressed.
I used to work in the car manufacturing industry for Ford and saw them use year old, sometimes older, components in new build cars simply because they had a mountain of them and throwing them away was stupid.
Depending on when your Mirage was built, you can look up the date online, you may have a 2014 engine. Now, no matter what Mits says they know exactly, within a couple of serial numbers, which engines were defective. They also know with 100% certainty which cars got those engines. If you indeed got a dud engine, even a your car's age Mitsubishi is 100% responsible to fix it.
Keep digging, don't give up hope.
NB. You've given me hope there are more Mirages out there with very low miles. One sold not far from me, with 11,000Km or 6500miles. I would dearly love to find one of those cars.
I appreciate the feedback/advice. I don't think Mitsubishi can help me here because I purchased the car through Vroom, which was as nightmare in itself. Also, low oil level was not addressed to me at any point of servicing, especially after this last one. Oil levels were in fact fine. But what I'm getting from your reply is, I am royally screwed :)
Well, no, that wasn't my intent. If you have a bad engine from the factory the passage of time, where you bought it, what service it has had all mostly immaterial. Mitsubishi sent out cars with defective engines and have to make them good in some fashion. They just can't walk away from it. America granted is not like the EU where something not fit for service, like a car with a defective engine, essentially has a lifetime warranty until the problem is resolved but the FTC exists to try and keep producers mostly fair to the consumer.Quote:
Originally Posted by supesusuta
Unless you are Ford and bury dual clutch problems so far down the rabbit hole it takes multiple class action suits in the billions. But that's the same outfit that made the Blowtorch, AKA the Pinto in the 70's.
Don't give up.
ETA: The only scenario I see where you are SOL is if Mitsubishi can demonstrate with almost certainty your engine is outside the range of defective engines they made, well, that's the end of their involvement.
I don't blame you for being bummed. If you were the first owner, the 10-year/100,000 mile powertrain warranty may cover it. The car was past the 5-year/60,000 miles bumper-to-bumper warranty before you even purchased it. Your situation is a bit unique, because you bought a very slightly used 2015 Mirage with 4,600 miles on it in 2021 (that was beyond its bumper-to-bumper warranty that would have transferred to a 2nd owner).
Is it possible your Mirage is OK after the issue was resolved?
Apparently, you still hear the "clank" at lower speeds?
There is a lesson in all this for anyone reading this. Regardless of who does your oil changes, check your oil level immediately after the service is done.
3 quarts of oil when doing an oil change is probably not the norm for most vehicles today. 3.6 quarts for my former 1990 Ford Festiva (4-cylinder/1.3L engine) is the closest vehicle I have ever owned, but that's a vehicle from over 30 years ago!
Did 2015 models come with a 10 year powertrain warranty? Is the warranty transferable? If yes to both, you are still covered
The oil levels were fine after it was done. That is what is most frustrating. I will look into this. I am not the first owner but second owner. In this case, who would I even contact? Mitsubishi Corporate?
I will look into this. Where should I start? I appreciate your comments.
Since you are in the USA, one of our American friends should answer thisQuote:
Originally Posted by supesusuta
Also to clarify - I don't know if its outright rod knock. But it sure dont sound good, and Im assuming further driving the car will lead to its eventual catastrophic failure. It just sounds like a clank when I rev the engine at low speed, its sound is directly tied to me pressing the gas. It sounds like something thats spinning and clanking with each revolution. :crushed:
I think the US gets kinda screwed as for the 10 year transferable warranty and it's shortened to only 5 years or something like that? I'm fairly sure up here the 10 year powertrain warranty is transferable but you may need proof of maintenance.
There were recalls issued for 2014 and at least some 2015(maybe all?) regarding engine noise. The dealer would perform an ecu reflash and if the engine was noisy it'd be replaced. Or should be replaced?
Here's a video of my first 2014 that I bought in 2019 with 36k km(22,000miles). It wasn't noticeable on the highway but at low speeds it sure was. I don't know what the cause/noise was, piston slap, rod knock? I dunno....I never tore into that one. https://www.youtube.com/shorts/Io9r5PRbIFw I drove it like that for a year then took it into the dealer complaining about engine noise and said it burnt oil(it didn't use oil) and they replaced it for free. The car had about 30k miles on it by that time and I had no past service history for the car.
There's an American user here on the forum(Dodge Aries K) that I'm pretty sure has had multiple engines replaced in various Mirages that he bought used.
And here's what a Mirage rod knock sounds like https://www.youtube.com/shorts/B_DavJ1ZLfY This one just started hammering when I was heading home from work. Sounded like pinging at first but nope. I limped it home and it was extremely loud by the time I made it home. The video was taken a while after it had a chance to cool down. It's way quieter in the video than it was while I was driving it! Since this car had no warranty I just bought a used engine with around 4000miles on it from a 2017 for around $6-700 and a cvt with less miles for $500. I may have been able to try and attempt a recall engine but didn't bother trying and being out $150 diag fee.
Yep. The full 10 year/100,000 mile powertrain warranty only applies to the original owner in the US. The next owner gets 5 years/60K miles.Quote:
Originally Posted by Fummins
The bottom line for the OP is that whatever this issue is, it isn't going to be covered by a 10 year/100K mile powertrain warranty.
And...I don't think I'd be going after the oil change place unless they filled your engine with gas or something that wasn't oil. If the level was correct when you checked it yourself(you did do that right?)then it's pretty doubtful that they did anything wrong. If they forgot to tighten the filter or drain plug(it'd fall out by now within an hour or so of driving...don't ask me how I know) then you'd have no oil in it and be right to blame the oil change place.
I'd find a different dealer with the proper recall info in hand. You'd think a dealer would look up recalls on every car that drives in but I guess not.
I agree. But it's possible that it'll be covered by a recall.Quote:
Originally Posted by Top_Fuel
Or possibly covered by an unwritten goodwill Mitsubishi warranty. As a company I can't recall more than a handful of cases, if that, where they tried to weasel out of a fix for free if it really was their problem. Mitsubishi learned their lesson with the WWII POWS they put into slavery. When they finally apologized some 50 years later it started a corporate changeup for the good. Shortly after they fessed up some of the coolest cars ever made came from Mitsubishi. Since then they have led the industry with warranty's which by and large, are so good they aren't needed.
Start with the district manager for your area, they can/will push the dealership to dig deeper.
This is more or less what it sounds like. Perhaps because it just started, its not as loud (yet) But without a doubt the same thing. Im assuming I should continue to not drive the car.
In the States, the Mirage would come with a 5-year/60,000 mile bumper-to-bumper warranty, 10-year/100,000 mile powertrain warranty, and 5-year/unlimited mile roadside assistance.Quote:
Originally Posted by BigMW
Only the 1st warranty transfers to a 2nd owner. His Mirage was 6 years old when he bought it used. Thus, I stated things as I did.
I did a VIN search on the mitsu website and nothing came up. So I guess I'll call the dealership it was purchased from? Boy, this just keeps getting worse and worse it seems. What used to be a 18 minute drive is now a 2 hour bus/trolley commute and a 22 minute walk. Perhaps it's time to throw in the towel...
Could you be slightly more specific? Sounds like one of my 2 cars, both, first one, the second one?Quote:
Originally Posted by supesusuta
I really don't think it matters if the recalls have been done already or not.
The over-fuelling ecu reflash/engine replacement recall was done on my car 6 months to a year before I bought the car. All they did was reprogram the ecu and kick it out the door.
When I took the car into the dealer I didn't mention a recall cause I knew it was done already. I expected if it was going to be a warranty claim then they would have asked me for maintenance records of some sort. I don't know which way things went for me but all I know is it was a pretty simple process.
Do you mind telling us what you paid? If your car still runs even with noise and such crazy low miles there are people out there, like me, that would buy your car in a minute and I'd drive it till it blew up and then drop in my $500 used engine.
It's a mild clacking that speeds up when I speed up. It sounds terrible. The engine idles normally and doesn't sound rough like that on start up. But Im assuming the more I use it, the more itll eventually end up like what you posted. I will attempt to record a video of the noise.Quote:
Originally Posted by Fummins
I feel like you are being jerked around by both the oil change place (who may not have done anything wrong, however) & the dealership.
"I took it immediately to a licensed official mitsubishi dealership to have it be diagnosed and the first thing I was told by two mechanics upon inspection was that my oil was potentially overfilled. Long story short, they did a 27 point inspection, drained the oil 2 times and replaced filters, and the sound is still there."
"Potentially overfilled" - was it overfilled or not? Anyone capable of pulling a dipstick from the engine would know the answer to that. Just that statement alone seems shady.
"drained the oil 2 times and replaced filters" - That statement makes no sense to me at all. What does drain the oil 2 times mean? Are they saying they did two more oil/filter changes to try to correct the problem? That makes no sense at all.
I feel like you are getting jerked around a bit. Since the dealership didn't do the oil change, they don't feel liable. But you really don't know if the oil change was the root of the problem either. It sounds like a lot of speculation that just leaves you hanging.
If I don't trust the doctor that I see for something, I would get a 2nd opinion from another. I would try to visit another Mitsubishi dealership & get a 2nd opinion asap, or I would try to find a good independent mechanic's shop & get their opinion.
In the meantime, I wouldn't hesitate to drive the car. Check your oil frequently to see if it is burning oil now. If not, I wouldn't sweat using it until you figure out more.
If it was something majorly done wrong, your engine would be locked up & done for completely. I saw a brand new Chevy S10 Trailblazer lose its oil filter after its very first oil change at a quick lube place. They cranked the oil filter on too tight, stripped the threads, and it fell off. When that oil filter fell off, the vehicle engine died within a mile or two. It was very apparent. Oil filter & oil on the road, & a vehicle with an engine locked up. They do not last long without oil. The brand new engine was complete toast, and the quick lube's insurance paid to have a new engine installed in the vehicle.
Thanks to everyone for all your comments, they've really helped me through this rough time. I will continue to check in and if anyone else has any advice, i'm all eyes/ears. I will continue to monitor the oil levels and this issue.
--------------Quote:
Originally Posted by Wallythacker
What's your budget for a replacement engine if necessary? Cheaper than buying another car. I know of a perfectly functional 2015 Mirage that's in LA that you could pick up for $1500.
I'd be interested in the LA Mirage if the OP isn't, but the OP has some difficult choice to make, I wish them well and we're here to answer questions and offer advice.Quote:
Originally Posted by inuvik
supesusuta - I've been reading the thread and I have nothing to add that these guys haven't covered already. I think you're in a tough spot. But not an impossible one. It is a spot that would benefit from some strategical thinking and a lot of patience.
There's many ways to skin a cat, but here's one way to skin this situation. But would require planning, patience and time.
You could buy that other 2015 that's been mentioned in here. Drive it a bit, see if the engine is solid. Then find a place that is adequate to exchange the engines. Then get what you can from the 2015 donor car with the bad engine. You might be out very little. And your car would probably be good to go for years. But like I said, many ways to skin this cat.
I personally recommend you just put the thought of it being the oil change places fault behind you. Sounds like they actually are guilt free in this situation. If they screwed up, I'm betting they would fess up. I've heard of several instances where they did screw up, and in those situations, they quickly bit the bullet, took responsibility and covered the issue like they should have.
It's actually my Mirage. I bought it new in 2015 and my son has been driving it now for 3+ years and just bought a used Lexus CT200h. The Mirage has about 120,000 miles / 193,000 km on the clock. Runs fine, has a decent set of Nexen tires on it. CVT seems to be ok but I know it's way overdue for a filter / oil change in the transmission because kids these days!! I think it would be perfectly fine to drive across the US but the CVT would be the first thing I would maintain. The rear bumper is a little bumped out of place due to him backing into something but nothing is broken. Has had regular oil changes so at least that got done I know on a regular basis.Quote:
Originally Posted by Wallythacker
I just watched that video posted. If that's rod knock my 2017 with 54.000 miles has it as well. I thought it was valve clatter. ugh
I am not understanding this? Not the first time I've been clueless about something, however.Quote:
Originally Posted by inuvik
Are you selling your 2015 Mirage for $1,500?
If he does, his Moderator status is YANKED!