Anyone Having Apple Car Play Problems?

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04-19-2018, 12:27 AM
17MirageGT

Anyone Having Apple Car Play Problems?

I have a 17 Mirage GT that I purchased new. I have never had Apple Car Play before, so I was happy to see that it was installed on the stock head unit in my car. I have already had the recall performed a few months ago. Recently my Car Play performance started to degrade and it has become impossible to use, it is so bad I don't even bother to use it anymore. My display randomly locks up and will not respond to any inputs, I also have problems placing calls, where the call is placed but will not play through the speakers. Siri works absolutely horribly when trying to speak a text message or just about anything else. Overall it is beyond frustrating...

If I use bluetooth for making calls or speaking texts I have no problems whatsoever, so I do not believe it is a phone or cord issue.

Have already reset the head unit to factory settings numerous times and nothing changes.

Went into the dealer to make an appointment to see if it needs a software update, but that had already been done when I brought it in for the recall. I told the dealer if that does not fix it I want the thing replaced under warranty.

Was curious if anyone else was having similar problems with Car Play.

Thanks!
12-13-2019, 02:32 AM
GraystarMirageSE

I was hoping more would comment. I have a 19 model and having this issue. The dealer replaced the head unit and it was working fine until I updated to the new iOS 13.3. Now it’s back doing it again. I am thinking this is an Apple issue. I’ve tried different cables and no luck.
12-13-2019, 02:49 AM
daleWV

Have you tried a shorter cable? That often cures that issue.
12-13-2019, 08:27 AM
Dirk Diggler

Aux jack on my 2014 never fails.
12-13-2019, 09:56 AM
Eggman

Quote:

Originally Posted by Dirk Diggler

Aux jack on my 2014 never fails.

The Apple Car Play does much more than just play audio.
12-13-2019, 11:57 AM
Dirk Diggler

Quote:

Originally Posted by Eggman

The Apple Car Play does much more than just play audio.

So does my phone thru the AUX jack. Plays music on Spotify, meshes well with Uber directions, and sounds better than bluetooth on calls. It does everything Apple car play does.
12-13-2019, 01:05 PM
Fummins

Quote:

Originally Posted by Dirk Diggler

So does my phone thru the AUX jack. Plays music on Spotify, meshes well with Uber directions, and sounds better than bluetooth on calls. It does everything Apple car play does.

You don't have the usb port cable in the top left corner of the glove box?
12-13-2019, 05:04 PM
17MirageGT

Quote:

Originally Posted by GraystarMirageSE

I was hoping more would comment. I have a 19 model and having this issue. The dealer replaced the head unit and it was working fine until I updated to the new iOS 13.3. Now it’s back doing it again. I am thinking this is an Apple issue. I’ve tried different cables and no luck.

Honestly I just gave up on the issue. The dealer was no help short of doing software updates, and my iPhone was running the current version of iOS. Apple or generic cables made no difference. I ended up giving the car to my son to use for college. I suspect it was an issue within car play and nothing necessarily wrong with my head unit. Sorry I cannot be of much help but good luck with the problem... it was very frustrating.
12-13-2019, 05:14 PM
Dirk Diggler

Quote:

Originally Posted by Fummins

You don't have the usb port cable in the top left corner of the glove box?

I do but it only charges and flashes no connection on the head unit. No bluetooth either. Now the other car has bluetooth and I thought I would compare it with the AUX serup. Honestly I prefer the AUX the competing apps just meshes together better.
12-13-2019, 06:10 PM
Fummins

Quote:

Originally Posted by Dirk Diggler

I do but it only charges and flashes no connection on the head unit. No bluetooth either. Now the other car has bluetooth and I thought I would compare it with the AUX serup. Honestly I prefer the AUX the competing apps just meshes together better.

weird, mine did that a few times. Had to restart my phone. It plays music from my crappy iphone. Shows title and all that crap too. I don't have bluetooth either.