Rear Wheel Misaligned? (UPDATE: some rear axles out of spec; warranty replacement)

[Eggman]

That's big news. It's a big enough problem that some owners have dumped their Mirage over alignment problems.

Now the dealer network needs to know.

3dplane - here's hope.

[MetroMPG]

Would you mind uploading the whole email?

That's the text of the whole e-mail. It was in response to me sending this message:

I wonder if Mitsubishi would like to make a statement that we can post on the forum on this issue:

Background: the primary problem that Mirage owners seem to be concerned about is out-of-spec rear wheel alignment, causing premature tire wear and (some owners say) odd handling.

Because the rear alignment is non-adjustble, numerous owners have had out-of-spec rear axles replaced under warranty. But some dealers have been less helpful than others in remedying the problem.

This has affected more than a few owners (all years), and the thread on the topic is one of our most read and replied to.

Here's the thing: some prospective Mirage buyers who research the car through the forum are reporting they're turned off making a purchase because of this issue. (I got another message to this effect from a potential buyer just this AM.)

Since so many of our members report they bought their Mirages specifically because of research & interaction with the forum, I wonder if a supportive official statement from the company would be helpful.

[MetroMPG]

Now the dealer network needs to know.

I mentioned in a follow-up e-mail the 12/12 "adjustment period" that some dealers were claiming, and he wrote back:

It's a clear 5/60 warranty issue. Have those customers ask to speak to the factory rep.

I added that to the post above, and to post #1.

[Car Nut]

That makes me feel much better, as I am currently negotiating with a private owner on a used one.

[MetroMPG]

It's nice to get a firm answer.

Now hopefully corporate doesn't retroactively change the alignment specs like Honda supposedly did with the Fit.

Also, I wonder if Canadian owners will get the same answer now.

[Top_Fuel]

It's nice to get a firm answer...

Thanks for posting that update.

It seems crazy that only 28 people have voted on this poll after 800+ posts and 140,000 views?!? There must be a lot of Mirage owners whose cars have never seen an alignment rack.

[Daox]

Great info Darin. This should help a lot of perspective owners.

[Cobrajet]

This is huge news!. My car has 55k and I don't think I have a problem, but since they are willing to look at it I am going to LET them.

I am glad Mitsubishi has decided to stand tall on this....finally.

[El Kapitan]

It's nice to get a firm answer.

Now hopefully they don't just change the specs like Honda supposedly did with the Fit.

Also, I wonder if Canadian owners will get the same answer now.

we're always an afterthought to the car companies. just look at VW.

[HitShane]

we're always an afterthought to the car companies. just look at VW.

All Corporations*

Edit: We are a forethought that is quickly forgotten...

Thanks for posting that update.

It seems crazy that only 28 people have voted on this poll after 800+ posts and 140,000 views?!? There must be a lot of Mirage owners whose cars have never seen an alignment rack.

Haha >:P