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Thread: TIN: Ending Call with iPhone (11.0/11.0.1) Using Apple CarPlay

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    TIN: Ending Call with iPhone (11.0/11.0.1) Using Apple CarPlay

    Quote Originally Posted by NHTSA | September 27, 2017
    MANUFACTURER COMMUNICATION NUMBER: TIN1754002
    Components: EQUIPMENT
    NHTSA ID Number: 10119739
    Manufacturer Communication Number: TIN1754002

    Summary
    This is a Technical Information Notice that was sent to dealers, to provide a temporary countermeasure for vehicles equipped with Display Audio with Smartphone Link and connected to iPhones that have updated to the recently-released iOS 11.0 or 11.0.1. Vehicles equipped with Display Audio with Smartphone Link and connected to iPhones with iOS 11.0 or 11.0.1, after making a phone call, can lose certain audio system functions.

    7 Affected Products
    MAKE MODEL YEAR
    MITSUBISHI LANCER 2017
    MITSUBISHI MIRAGE 2017-2018
    MITSUBISHI MIRAGE G4 2017-2018
    MITSUBISHI OUTLANDER SPORT 2017-2018

    1 Associated Document

    Manufacturer Communications
    MC-10119739-9999.pdf 297.357KB
    MC-10119739-9999.pdf 297.357KB
    * *TECHNICAL INFORMATION NOTICE * *
    DATE: September 27, 2017
    TO: Mitsubishi Motors US & Puerto Rico Dealer Service and Parts Managers
    RE: Ending Call with iPhone (11.0/11.0.1) Using Apple CarPlayCauses Audio System Buttons To Be Unresponsive
    TIN NO.TIN-17-54-002

    AFFECTED VEHICLES:
    2017-2018 Models Equipped with Display Audio with Smartphone Link (shown in photo below)
    -Mirage, Mirage G4, Lancer Limited Edition, Outlander Sport Limited Edition

    PURPOSE After making a phone call using an iPhone equipped with iOS 11.0 or 11.0.1 and Apple CarPlay, some customers may experience the inability to use other audio system functions. When the phone call is ended, hard button functions such as RADIO, HOME, SEEK, etc. may not function on the audio system shown below. In addition, the message This function is unavailable during a call, or possibly an unclear or confusing message, may appear at the top of the display screen, even though the call has ended. Most touchscreen functions will not be affected. However, some customers have reported being limited to using the radio only under these conditions.

    NOTE: This issue does NOT affect vehicles equipped with Smartphone Display Audio with 7-inch touchscreen, and one PWR/VOL button.

    As a temporary countermeasure, disconnecting and reconnecting the iPhone cable to restart Apple CarPlay should allow access to all normal audio system functions. MMNA is currently working with Apple to resolve the latest iOS 11.0/11.0.1 update issue.

    Apple frequently releases minor software updates always remind customers to check and make sure they have the latest version of software if they are experiencing issues.



    Quote Originally Posted by NHTSA | November 3, 2017
    MANUFACTURER COMMUNICATION NUMBER: TIN1754003
    Components: EQUIPMENT
    NHTSA ID Number: 10127433
    Manufacturer Communication Number: TIN1754003

    Summary
    This is an Advance Technical Information Notice sent to dealers, to inform them of the issues described in TIN-17-54-002 (unresponsive audio system buttons after making a phone call using an iPhone with iOS 11.0 or 11.0.1 and Apple CarPlay?) have now been resolved with iOS 11.1, released by Apple on November 1, 2017.

    7 Affected Products
    MAKE MODEL YEAR
    MITSUBISHI LANCER 2017
    MITSUBISHI MIRAGE 2017-2018
    MITSUBISHI MIRAGE G4 2017-2018
    MITSUBISHI OUTLANDER SPORT 2017-2018

    1 Associated Document
    Manufacturer Communications
    MC-10127433-9999.pdf 224.804KB
    MC-10127433-9999.pdf 224.804KB
    * *TECHNICAL INFORMATION NOTICE * *
    DATE:November 3, 2017
    TO: Mitsubishi Motors US & Puerto Rico Dealer Service and Parts Managers
    RE: Unresponsive Audio System Buttons with iPhone (11.0/11.0.1) and Apple CarPlay Resolved with iOS 11.1
    TIN NO. TIN-17-54-003

    AFFECTED VEHICLES:
    2017-2018 Models Equipped with Display Audio with Smartphone Link (shown in photo below)
    -Mirage, Mirage G4, Lancer Limited Edition, Outlander Sport Limited Edition

    PURPOSE The issues described in TIN-17-54-002 (unresponsive audio system buttons after making a phone call using an iPhone with iOS 11.0 or 11.0.1 and Apple CarPlay) have now been resolved with iOS 11.1, released by Apple on November 1, 2017. If a customer has experienced any of these concerns, please have them update their iPhone with iOS 11.1.


    Attached Images Attached Images
    Last edited by Eggman; 12-22-2019 at 08:10 PM.
    2015 Mitsubishi Mirage ES 5-speed with pushbutton start, automatic climate controls, original Dunlop Enasaves and no center console.

        __________________________________________

        click to view fuel log View my fuel log 2015 Mirage ES 1.2 manual: 49.6 mpg (US) ... 21.1 km/L ... 4.7 L/100 km ... 59.5 mpg (Imp)


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    Post 2 reserved.
    2015 Mitsubishi Mirage ES 5-speed with pushbutton start, automatic climate controls, original Dunlop Enasaves and no center console.

        __________________________________________

        click to view fuel log View my fuel log 2015 Mirage ES 1.2 manual: 49.6 mpg (US) ... 21.1 km/L ... 4.7 L/100 km ... 59.5 mpg (Imp)


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    Post 3 reserved.
    2015 Mitsubishi Mirage ES 5-speed with pushbutton start, automatic climate controls, original Dunlop Enasaves and no center console.

        __________________________________________

        click to view fuel log View my fuel log 2015 Mirage ES 1.2 manual: 49.6 mpg (US) ... 21.1 km/L ... 4.7 L/100 km ... 59.5 mpg (Imp)


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    Post 4 reserved.
    2015 Mitsubishi Mirage ES 5-speed with pushbutton start, automatic climate controls, original Dunlop Enasaves and no center console.

        __________________________________________

        click to view fuel log View my fuel log 2015 Mirage ES 1.2 manual: 49.6 mpg (US) ... 21.1 km/L ... 4.7 L/100 km ... 59.5 mpg (Imp)


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    Post 5 reserved.
    2015 Mitsubishi Mirage ES 5-speed with pushbutton start, automatic climate controls, original Dunlop Enasaves and no center console.

        __________________________________________

        click to view fuel log View my fuel log 2015 Mirage ES 1.2 manual: 49.6 mpg (US) ... 21.1 km/L ... 4.7 L/100 km ... 59.5 mpg (Imp)


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    Post 6 reserved.
    2015 Mitsubishi Mirage ES 5-speed with pushbutton start, automatic climate controls, original Dunlop Enasaves and no center console.

        __________________________________________

        click to view fuel log View my fuel log 2015 Mirage ES 1.2 manual: 49.6 mpg (US) ... 21.1 km/L ... 4.7 L/100 km ... 59.5 mpg (Imp)


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    Post 7 reserved.
    2015 Mitsubishi Mirage ES 5-speed with pushbutton start, automatic climate controls, original Dunlop Enasaves and no center console.

        __________________________________________

        click to view fuel log View my fuel log 2015 Mirage ES 1.2 manual: 49.6 mpg (US) ... 21.1 km/L ... 4.7 L/100 km ... 59.5 mpg (Imp)


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    Post 8 reserved.
    2015 Mitsubishi Mirage ES 5-speed with pushbutton start, automatic climate controls, original Dunlop Enasaves and no center console.

        __________________________________________

        click to view fuel log View my fuel log 2015 Mirage ES 1.2 manual: 49.6 mpg (US) ... 21.1 km/L ... 4.7 L/100 km ... 59.5 mpg (Imp)


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    2015 Mitsubishi Mirage ES 5-speed with pushbutton start, automatic climate controls, original Dunlop Enasaves and no center console.

        __________________________________________

        click to view fuel log View my fuel log 2015 Mirage ES 1.2 manual: 49.6 mpg (US) ... 21.1 km/L ... 4.7 L/100 km ... 59.5 mpg (Imp)


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    2015 Mitsubishi Mirage ES 5-speed with pushbutton start, automatic climate controls, original Dunlop Enasaves and no center console.

        __________________________________________

        click to view fuel log View my fuel log 2015 Mirage ES 1.2 manual: 49.6 mpg (US) ... 21.1 km/L ... 4.7 L/100 km ... 59.5 mpg (Imp)


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