MANUFACTURER COMMUNICATION NUMBER: TSB1854009
Components: EQUIPMENT, ELECTRICAL SYSTEM
NHTSA ID Number: 10145186
Manufacturer Communication Number: TSB1854009
Summary
This is a Technical Service Bulletin sent to dealers. This bulletin provides instructions for replacing the Display Audio 2 systems exhibiting one or more of the following conditions in cold temperatures: 1) No sound from the audio unit; 2) Audio unit will not switch from radio mode; 3) Audio unit receives an AM/FM signal, but not HD.
PURPOSE In cold temperatures, affected vehicles with the Display Audio 2 (manufactured by Mitsubishi Electric) may exhibit one or more of the following conditions:
•No sound from the audio unit
•Audio unit will not switch from radio mode
•Audio unit receives an AM/FM signal, but not HD
This may be due to an unused terminal at the HD decoder having an open condition, even though it should be connected to GND. As a result, the performance of the HD decoder is unstable, causing poor reception of the radio and mode.
AFFECTED VEHICLES
•2018 Mirage, built before VIN ML32A3HJ4JH007267
•2018 Mirage G4, built before VIN ML32F3FJ7JHF08323
•2018 Outlander, built before VIN JA4AZ3A39JZ028701
•2018 Outlander Sport/RVR, built before VIN JA4AR3AU8JZ028553
REQUIRED OPERATIONS Upon a customer complaint basis, contact the service shop of Mitsubishi Electric to order a replacement Display Audio component. Then replace the old Audio Display component with the new component. Return the old component to Mitsubishi Electric through the exchange center, H&R Radio Service.