Originally Posted by
vintzend
I understand this is not of general interest for most forum visitors, but I'll still post here about it, just in case another European user will come across this very same issue. It has been plaguing me for quite some time now
As I posted earlier, my dealer updated the firmware, but while the rebooting stopped, it did not fix the voices. the built-in TomTom navigation system was still silent. They tried some other things and eventually decided to order a replacement MGN unit, as my car's still under warranty.
As a software engineer myself, I could hardly imagine this was a hardware issue however, so I could not resist playing around with the unit a bit more. Tried the Reset to factory settings of the MGN unit itself, but that did not resolve anything, other than wiping my DAB+ radio presets.
Then I found a reset to factory default-alike option in the TomTom settings menu. It wiped literally everything (I have no preset addresses anymore), but it fixed the issue. I now have the spoken instructions back.
I'll send a message to my dealer that they can return the new unit and am happy the next owner of my car will supposedly have a working system.
Now if only Thailand would hurry up with my building my new Space Star... :-) My dealer reported they heard nothing about my car, which they claim usually means good news...