I went to Firestone once. Once. That was 30 years or more ago. I was but just a wee ignorant lad back then, but even then I thought, "I'm never coming to Firestone again."
I said in another post something about the laser alignment machines are GREAT and all, but yet it still has to be used by someone who knows what they're doing. Even if the wheel attachment (I think they call them heads) are not put on Ed Zachery correct, and consistent from wheel to wheel, the finished alignment will not be quite right. Those systems are still user dependent. It took 3 shots at my local dealer to get my Lexus right, I finally got the right technician back there.
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View my fuel log 2020 Mirage ES 1.2 manual: 42.5 mpg (US) ... 18.1 km/L ... 5.5 L/100 km ... 51.0 mpg (Imp)