Originally Posted by
3dplane
Totally agree with you!
Unfortunately manufacturers take their sweet time looking into issues and turning them into customer satisfaction/special policy operations.
I see this first hand when there is a well known issue with certain models and it takes sometimes years before the manufacturer comes out with a policy. (working at a GM dealership that is now also mitsu)
The problem in the case with the mirage is that the dealer don't know if this misalignment is customer induced or not,and even if they know it's not they probably can't just order the rear axle assembly because mitsubishi may not authorize the repair because as far as they are concerned there is or was nothing wrong with their product!
They are quite anal with the warranty repairs.
The only reason I'm not jumping up and down about getting a new axle for mine is because I know that I would be getting the same twisted crap that's on my car now.
But thinking about it maybe I should be complaining to mitsu until they approve an axle,replace it,do the alignment check and call them right back with the out of specs results to prove that it is not customer induced misalignment but manufacturing defect.
Or if I had the free time,get the keys one by one to the brand new ones on the lot and put them all on the alignment machine and start cases on all of them. Maybe that would help proving that it is not customer abuse.
Point in case,the more complaints they get,the more pressure on them to do something about it. When that happens is anybody's guess.
I wonder how this would turn out in a court case. There's a thing called an "implied warranty". For example if you buy a toaster you would expect it to 'toast' toast. If you buy a car you would expect it to drive straight without the tires wearing out prematurely.
Does anyone know how much it is to replace an axle?
I need to get my alignment checked, this is bugging me. My car tracks straight, but the tires wore out at 20K, although they appeared to wear out evenly. Also sometime I hear a slight whining noise, I thought it was the wind against the car exterior but maybe it was the tires. So far my new tires show no wear but it's only 3K.
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View my fuel log 2014 Mirage 1.2 automatic: 39.7 mpg (US) ... 16.9 km/L ... 5.9 L/100 km ... 47.6 mpg (Imp)