Originally Posted by
Christopher_B
I understand what you are saying. Should a customer of a cheaper car be treated differently of another? New is new. A hole in the fender or a missing hubcap wouldn't affect its capabilities either but they probably wouldn't send it out that way.
Everyone's time is valuable. That is why we get paid for going to work. If I have to spend my time fixing what I already paid them to do shouldn't I be compensated somehow. I know I won't get a bumper. I read other people's horror stories as well including an owner of a new mustang that had holes drilled under the license plate mounting holes because the installer thought the existing holes were for parking sensors.
I don't think opinions are divided on your story. New is new, plain and simple. You can't expect glaring blemishes on a new thing. My new freezer has a few dents from travelling, but your situation is another level. Every shop needs a level, a square, a dolly or two, some good basic pencils, a good knife, and a hammer. I'm sorry if bringing it up again but parcel for the course right. Sorry about your luck.
Who does this stealership think they are. I'd fight the thing and I wouldn't give them a dime ever again.
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View my fuel log 2014 Mirage ES 1.2 manual: 42.2 mpg (US) ... 17.9 km/L ... 5.6 L/100 km ... 50.7 mpg (Imp)