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Thread: More dealership shenanigans...

  1. #1
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    More dealership shenanigans...

    A good friend of mine messaged me yesterday with some out of the blue Mirage questions. His Dad is a long time Geo Metro driver, and was intrigued by my Mirage when I first showed it to him back in 2014. He recently retired, and thought he might like to treat himself to a "nice" car for retirement and went on the search of a brand new manual transmission Mirage.

    My friend messaged me from the dealership, asking if Mitsu had discontinued the MT option because that is what the dealer told them, and kept pushing the CVT, and when they finally started to leave the dealer magically "found" a 5MT on the "back lot" It was a hatch, and his dad really wanted a G4, to which they started the same nonsense. "The G4 isnt available in 5MT" to which I had already found one on Autotrader for less money and told them to beat feet and get the heck out of there.

    5 minutes later, the dealer called them and had FOUND A 5MT G4 ON THEIR BACK LOT!

    Seriously... why do these frigging dealers play these stupid games? I will never understand...

    Needless to say, he didn't buy and now is completely reconsidering and will probably just keep putting his Metro around.


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    That's a shame. I couldn't work at a dealership. I'm too honest.

    However, if I were to work at a dealership and they left me alone completely, including sales price, I theorize that I might sell more cars and generate more income for said dealership. People are majorly turned off by the sales side of stealerships (well, that and the orangutans they keep back in the service department too ... and I'm not making a racial slur there, I mean ... those guys work like orangutans, and it is not all their fault. Trying to make or beat shop time leads to crap work, and they're pushed to work that way.).

    I would first off try to get to the bottom of what a customer most wants or enjoys, and wouldn't try to upsell them. If that lot doesn't have what they want, I would show them the closest thing to see what they think. I would sell the car at a reasonable margin ... it must be sold at a profit margin or the dealership closes its doors. And I would spell it all out in detail. If a customer leaves with what they want and feel they've been treated fairly, they'll come back. And they may send their family and friends. However, before they could send their family and friends, a sales manager would kick me out the door for not screwing over the customer.

    When I worked for Hyundai-Kia, I had instances of needing to work with the local Montgomery Alabama dealer. Let me just say that the things that go on at a stealership make Las Vegas casinos look like Sunday School. When my dad was near retirement, he went to work at a Toyota dealership for a long time friend, the salesmanager. He didn't stay long, he just couldn't screw people over like they were driving him to do.


    7milesout

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        click to view fuel log View my fuel log 2020 Mirage ES 1.2 manual: 42.4 mpg (US) ... 18.0 km/L ... 5.6 L/100 km ... 50.9 mpg (Imp)


  3. The Following 2 Users Say Thank You to 7milesout For This Useful Post:

    AtomicPunk (07-09-2021),Fummins (07-09-2021)

  4. #3
    Quote Originally Posted by 7milesout View Post
    That's a shame. I couldn't work at a dealership. I'm too honest.

    However, if I were to work at a dealership and they left me alone completely, including sales price, I theorize that I might sell more cars and generate more income for said dealership. People are majorly turned off by the sales side of stealerships (well, that and the orangutans they keep back in the service department too ... and I'm not making a racial slur there, I mean ... those guys work like orangutans, and it is not all their fault. Trying to make or beat shop time leads to crap work, and they're pushed to work that way.).

    I would first off try to get to the bottom of what a customer most wants or enjoys, and wouldn't try to upsell them. If that lot doesn't have what they want, I would show them the closest thing to see what they think. I would sell the car at a reasonable margin ... it must be sold at a profit margin or the dealership closes its doors. And I would spell it all out in detail. If a customer leaves with what they want and feel they've been treated fairly, they'll come back. And they may send their family and friends. However, before they could send their family and friends, a sales manager would kick me out the door for not screwing over the customer.

    When I worked for Hyundai-Kia, I had instances of needing to work with the local Montgomery Alabama dealer. Let me just say that the things that go on at a stealership make Las Vegas casinos look like Sunday School. When my dad was near retirement, he went to work at a Toyota dealership for a long time friend, the salesmanager. He didn't stay long, he just couldn't screw people over like they were driving him to do.


    7milesout
    I got in **** when I was working at the wrecker years ago. For some stupid reason they wanted me on the counter cause I could look up parts and knew what we had in the yard that wasn't in the system.

    One guy called up looking for an engine for something, we had one with low miles and I gave them a price. The guy on the phone said one of the nearby yards had one with less miles for cheaper. I was able to see the other yards inventory and mileage, the yard with the "low mileage engine" only showed one with high miles. I told the guy that unless that yard only shows one with high miles but maybe they have one that's not in the system yet. I also mentioned he's welcome to come down and verify the mileage on my engine and do a vin check to see if any records come up. The guy was pissed and called the other yard back and told them what I told him...It didn't take long for my boss to get a call from the other yard.

    I don't like seeing people be screwed over and lied to. Unless they deserve it of course. I didn't want to answer phones anyways lol. I guess that says a lot about me, the way I treat others....
    Last edited by Fummins; 07-09-2021 at 03:47 PM.

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  6. #4
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    Quote Originally Posted by MirageRally View Post
    Sorry to hear they went through that experience Basic...the dealer l went to in Mentor was subpar as well but when l went to Sunnyside in Middleburg Heights l was treated very well and Sunnyside even traded one of their vehicles for the Mirage l wanted. Seems like 50/50 on where you go sadly, but that's just my opinion.
    It’s true there are good Mitsubishi dealerships out there that deserve the business and Sunnyside is one of them. They recently started advertising a lifetime drivetrain warranty. I wonder if they would make that retroactive?

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        click to view fuel log View my fuel log 2015 Mirage ES 1.2 manual: 49.6 mpg (US) ... 21.1 km/L ... 4.7 L/100 km ... 59.5 mpg (Imp)


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    Quote Originally Posted by Basic View Post
    A good friend of mine messaged me yesterday with some out of the blue Mirage questions. His Dad is a long time Geo Metro driver, and was intrigued by my Mirage when I first showed it to him back in 2014. He recently retired, and thought he might like to treat himself to a "nice" car for retirement and went on the search of a brand new manual transmission Mirage.

    My friend messaged me from the dealership, asking if Mitsu had discontinued the MT option because that is what the dealer told them, and kept pushing the CVT, and when they finally started to leave the dealer magically "found" a 5MT on the "back lot" It was a hatch, and his dad really wanted a G4, to which they started the same nonsense. "The G4 isnt available in 5MT" to which I had already found one on Autotrader for less money and told them to beat feet and get the heck out of there.

    5 minutes later, the dealer called them and had FOUND A 5MT G4 ON THEIR BACK LOT!

    Seriously... why do these frigging dealers play these stupid games? I will never understand...

    Needless to say, he didn't buy and now is completely reconsidering and will probably just keep putting his Metro around.
    There's no reason to go into a dealership uninformed these days. I wouldn't visit a dealership without knowing their OTD price first. If I were trading a vehicle, I would still want to know the OTD price without the trade.

    If I wanted a G4 ES manual, I would email and ask a dealership for their OTD price for one. If I am not willing to pay their OTD price, why waste each other's time?

    I honestly believe the buyer calls the shots & not the seller. If you have a decent credit score, find out what your local auto loan rate would be, too.

    I'd rather buy a one-way plane ticket to a good dealerships (& drive my new car back home) than be taken by a local dealership. My local Mitsubishi dealership was the creepiest dealership I have ever seen. I use a dealership like that for a test drive & just leave afterwards. I'd much rather support a good dealership, too!



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